Why VoIP Street?

VoIP Street focuses on a superior customer service experience and a quality infrastructure to provide the best possible voice quality for you and your customers.
 

Click here to see what others are saying about VoIP Street on the TrixBox forum!

     You can expect answers to your questions typically in less than 5 minutes when submitting a helpdesk ticket during normal business hours (9am-7pm US Central Time). On rare occasions we may take as long as 15 minutes to provide an initial response during busy times. Compare this to the support you have received in the past from other providers or from any business for that matter!

    We certainly make no claims of having a perfect product or a perfect company. What we can claim is that we will make every attempt possible to answer your questions and concerns as well as fix any technical problems on our end when they arise as soon as possible.

      Unlike most VoIP providers we give you the information you need to determine which of our service offerings best suit your needs based on quality, local dialing area and pricing. Although we prefer to only sell the best quality voice services available, we understand that many businesses and individuals are willing to sacrifice a little quality to save money. In addition to our direct to/from TDM services (coming soon), we also offer least cost routing services to save you money. Within our control panel you can choose from DIDs (phone numbers) that originate directly on our TDM circuits (coming soon) for the best quality or choose numbers originated from 1 ms to 60ms from our gateway. When you choose a number, we provide network information to allow you to choose what level of quality/price and time for provisioning you want for that particular number. Regardless of the quality of service you choose, we are certain you will be pleased.

     Of course none of this matters if our gateway is located on a network or in a location which does not provide the least amount of latency between us and our customers. Our gateway is located on a multi-homed network in Chicago which is centrally located to allow the least latency from both the east coast, west coast and all points between. Our gateway is less than 1ms and 1 hop from many tier 1 bandwidth providers including Level 3, Savvis, AT&T, PCCW Global, nLayer and TeliaSonera providing our customers with an excellent chance of a great low latency connection!

       Finally, we use what we feel is the most reliable and best performing hardware available! See our gateway info page for more....

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